I was in a restaurant last night in Birmingham, which I shall not name, where they sell bottled real ales. I had one of these, Worcester Sorcerer by Sadler's.
I pointed out to the waitress that my beer was too warm. She apologised sincerely and bought a glass of ice to the table for me to put into my beer to cool it down.
After I said that ice in beer isn't a good thing, she went off to replace it with a different beer, brewed and bottled for the restaurant by JW Lees.
While she was at the bar, we all laughed out loud.
There were other issues which meant we will not be visiting this particular restaurant again.
But ice in beer really summed up the service we received here!