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Thread: Micro Pub

  1. #171
    This Space For Hire
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    The problem with Micropubs and their concept is you and your wife can run it without staff overheads but the owners soon realise that 70-80 hours a week are too much so they tend to run it on an ad hoc basis.

  2. #172
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    Quote Originally Posted by sheffield hatter View Post
    You can't pick and choose when it comes to customer service. You have to treat each and every customer as though you really like them, you have to welcome the ones you recognise like they're your best friend, you have to truly hope that they come back again and that they spread the word to all their friends. If you can't do that with all sincerity then you shouldn't be in a customer service job.
    With Micropubs you can pick and choose as testified by earlier posts.Went to one of the two local ones to me and it was closed on a Saturday with a notice saying they had gone to a wedding. This is the problem.Do you keep the pub open or miss friends and family occasions.Best if you can trust someone to run it for you but that negates the concept of mum and pop micropubs.

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