Which is exactly the situation in many cases, I suspect...Originally Posted by Real Ale Ray
Which is exactly the situation in many cases, I suspect...
I have tried to have a go at this one over the last two years , four attempts and 0 success, annoyingly the opening times are displayed in a window and not once have they proved to be the case. Obviously its not being run as a serious business.
"Everybody's got to believe in something. I believe I'll have another beer."
-W.C.Fields
What exactly is a micropub? I thought, irrespective of size, this was a pub with an on-site micro brewery or is there a specific size for a micropub? And if they add a conservatory, does it cease to be a micropub?
It seems to have active Twitter and Facebook pages and an up-to-date website with post-Christmas opening times (all now added), so have you checked these before visiting?
Brewing doesn't come in to it at all although a few are connected with small brewers. The original template comes from the Butchers Arms at Herne Village which just sells real ale and real cider plus maybe a couple of soft drinks. There should be no music or TV but try telling that to the Teesside and other ones. Many do a few specialist spirits often gin. Some do "craft" keg but it shouldn't be to the detriment of Real Ale. Mainstream keg brands should be off limits and apart from the odd case are. Some of them are off licences that sell beer on the premises more as a side line. Your best bet would be to go somewhere like Herne Bay, Margate or plan a bus trip around some of the outer SE London ones and see for yourself how they vary. There is actually no specific size for a micropub, but the larger ones are more like "normal" pubs Just adding a Conservatory would be irrelevant.
It does say on What Pub that opening times are "weather dependent"!
Why should the owners of micropubs care about one in a lifetime pub tickers like us.The locals presumably know the hours.They are the lifeblood.My owner of my local micropub said to me he hadn't seen me for a while so I told him you shut too early midweek and you aren't open sunday night so your hours are not my hours.His loss as I really like his beer.
Every time I have tried to get a drink there the place has been closed despite being within the advertised opening hours with no sign of life except once when the bloke turned up 15 minutes after the stated opening time and upon my enquiry told me it would be another half hour before he was ready to serve, I couldn't hang around. It was nothing to do with the weather , just a casual outlook toward business I suspect.
"Everybody's got to believe in something. I believe I'll have another beer."
-W.C.Fields
Yes, and a casual disregard for punters, regular or otherwise, some of whom may have travelled for a specific visit. I don't like that.
At all.
You can't pick and choose when it comes to customer service. You have to treat each and every customer as though you really like them, you have to welcome the ones you recognise like they're your best friend, you have to truly hope that they come back again and that they spread the word to all their friends. If you can't do that with all sincerity then you shouldn't be in a customer service job.
Come On You Hatters!
Posting Permissions
Reply With Quote