For some reason my password seems to have changed on the main site, or at least, it’s not what I thought it was. It’s not a problem most of the time as my password is remembered and so I don’t actually have to enter it to log on. Anyway, with a new PC I thought it was time that I got it reset.

When I enter an invalid password I get a message with a link in it to a reset page. Entering my e-mail address there results in me being sent an e-mail with another link in it. Clicking on that should result in a second e-mail with my new password. When I click on that link I go to a web page where it confirms that I will receive a second e-mail, but I never do. I’ve tried a couple of times now, and get the first one but not the second. And no, it’s not in my junk folder.

Any ideas what can be done to fix this?