Tommy Flynn's Pub Chain

[london calling]

Flynn's- Hammersmith branch- 73 Dalling Road- W6 0JD- I booked 3 rooms for my WEDDING back in March for June. I have been calling them every month since to confirm the booking to be told each time by the staff "everything is booked, it's all fine" only, I jjust called them today (which is one week before my wedding) to re-confirm the bookings and was told by a member a staff it was "all fine" and she would get the manager to call me back soon to confirm my booking just for my piece of mind (of course, this never happened) so when I called back later on and finally spoke to the manager he said they don't do room bookings anymore and he "didn't know what I was talking about"
(even though their website still advertise room bookings!!!!) Therefore my family who are travelling from Spain now have nowhere to stay. The worse part? (Yes, there is a worse part) the manager was completely unapologetic and so unprofessional and uncaring, and when I started crying he put the phone down on me. I will not only pass this onto the Trading Standards Agency and Watchdog but I will also pass this onto to all possible networking sites as I would not wish so much heartbreak and disappointment to my worst enemy. I would like to ask if anyone knows the name and address of Tommy Flynn's Group CEO so I can take this directly to him/her. Thanks.

Sorry to hear about your problems but we on this site only drink in pubs and your comments will not influence what we think.For future reference you should always get written confirmation of any booking.I know its heartbreaking when wedding plans are ruined but this is not the site to air your grievances.Tripadvisor is what you want. regards john

[NickDavies]

It's not part of Spirit though it does lease pubs from them



https://www.duedil.com/company/08099...averns-limited

Trading Address

Omega House
6 Buckingham Place
Bellfield Road
High Wycombe, Buckinghamshire
HP13 5HW


Looks like it's folded and may well have morphed into, with one Mr Flynn at the helm,

https://www.duedil.com/company/08812...eisure-limited

Trading Address
12 High Street
High Wycombe
Buckinghamshire
HP11 2AZ

[Farway]

So sorry to hear your plans ruined, have you tried Facebook, twitter etc to widen the bad publicity?

[Strongers]

Sorry to hear about your problems but we on this site only drink in pubs and your comments will not influence what we think.For future reference you should always get written confirmation of any booking.I know its heartbreaking when wedding plans are ruined but this is not the site to air your grievances.Tripadvisor is what you want. regards john

Having a bad day?