I went into a a beer and cider pub that I rate highly.I had a pint of Mosiac and had a chat for a couple of minutes with the barman about new hops even though the pub was busy.He served a young girl next to me with 3 pints of beer then she asked what wine they had.White or rose in a box in the fridge he said.In a box she replied.YES in a box in the fridge he said raising his voice.He then gave her a glass of white in a tumbler.Raising his voice was bad manners,if he said to me bitter or lager mate that's it without telling me who made it would offend me.Then putting it in shit glass would offend me.It happened to someone else. Should I rate it lower or ignore how other people are treated .