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Thread: Question about drivers, the computer sort.

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  1. #1
    Inndigestion Strongers's Avatar
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    Default Question about drivers, the computer sort.

    I've loaded a CAD package onto my laptop, but it doesn't work due to a .dll unstable error and I've been led to believe that I have out of date drivers. When I try to update them I get led to Driver Manager which will apparently solve all my problems. Obviously there is a fee to pay so I was hoping some on here would be able to confirm that this is a legit package that will improve my computers performance and let me design my biscuit tin alarm!

    My eldest likes to play Nick Junior games off their website and whilst they work fine on the misses laptop mine freezes after a few seconds. I wouldn't mind but I only purchased this pile of tat at Christmas as my old laptop has dementia.

    Any help will be much appreciated.
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  2. #2
    Pub researcher (unpaid) rpadam's Avatar
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    Quote Originally Posted by Strongers View Post
    I've loaded a CAD package onto my laptop, but it doesn't work due to a .dll unstable error and I've been led to believe that I have out of date drivers. When I try to update them I get led to Driver Manager which will apparently solve all my problems. Obviously there is a fee to pay so I was hoping some on here would be able to confirm that this is a legit package that will improve my computers performance and let me design my biscuit tin alarm!

    My eldest likes to play Nick Junior games off their website and whilst they work fine on the misses laptop mine freezes after a few seconds. I wouldn't mind but I only purchased this pile of tat at Christmas as my old laptop has dementia.

    Any help will be much appreciated.
    I didn't like the sound of it, and did a quick search which came up with this...

    http://community.norton.com/t5/Other...er/td-p/573320

  3. #3
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    Something isn't right there. There is as far as I know no driver manager. There is a device manager, but it is not the sort of thing one would normally play with.

    Do you have any virus checking software installed and if so what? It has been a while since I did my homework, but in the past when you found yourself up the esteemed creek on a PC Malwarebytes had an excellent reputation.

    You may wish to download and install that and see whether it throws up anything.

  4. #4
    Roving RAT ROBCamra's Avatar
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    A little while ago I had a problem with a printer driver.

    When I was searching for a replacement I clicked on something that promised me drivers for free.

    This turned out to be Driver Manager.

    It started to scan my computer without being told to (and Norton 360 let it).

    At the end of the scan it told me that loads of my drivers need updating and I could get them all sorted for a one off charge.

    Needless to say I deinstalled it and "bought" the required printer driver for free elsewhere.

    I think there must be some connection somewhere to Norton as I can't see Norton letting it scan unless it had been Okayed by them.

    The bottom line is that you should be able to find the required driver for free somewhere and driver manager looks like a bit of a scam.
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  5. #5
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    Depends if it really scanned your computer. If it is on a website then it just shouldn't be able to, no browser will let a remote application scan your computer let alone having the virus checker step in.

    What is more likely is that they had an animated graphic (movie) to try and fool you into believing it. They then give you a standard spiele and try and get you to part with money. There are some quite impressive ones out there.






    Scanning files, please wait

  6. #6
    Inndigestion Strongers's Avatar
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    It's pretty much how Rob describes it and I also have Norton on my machine. I'm going to stick Malwarebytes on here now and see if anything is flagged up.

    Everything seems ok. Interesting that the scan took 2 minutes 29 seconds and on my old machine it used to take over 15 minutes.
    Last edited by Strongers; 10-02-2012 at 12:34.
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