I don't have a particular issue with it, there's at least some context. I've posted similar myself.
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I don't have a particular issue with it, there's at least some context. I've posted similar myself.
Rather than straw men and specious arguments the point remains that Rob Hunter was brassed off by an error in opening hours published by third parties not the pub, so it seems a bit off to whinge about the pub. While it's desirable for pubs to monitor social media, etc I'm sure there are higher priorities. I suspect the convenience of pub tickers who pop in for a half spending all of £2 never to be seen again isn't that high a priority either.
Yes in a perfect world pubs would display their opening hours outside and on whatever social media they have the time to maintain. What Pub has the caveat probably because some branches are useless at updating the information, even if some kind soul tells them and there are not many of them, the information ought to be checked by someone going to the pub and asking someone who actually knows which is not usually the harassed staff. How you get Google to update their information I don't know and I doubt many publicans do either and don't have the time to find out. If you have a strong local trade and people visiting when pubs are usually open why would you need to show your hours?
The "review" is a fit of pique and aimed at the wrong target.
Well, perhaps because the hours are different from when other pubs are usually open.
Opening times for pubs in the area around the Boar & Fable, taken from Facebook where available, otherwise WhatPub or their own website:
Boar & Fable (WP) Friday 4.00 pm - Midnight (updated 7/11/21)
The Sparrow Friday: 11:00 - 00:00
Peacock Bar Friday: 12:00 - 01:00
Crafted Friday: 12:00 - 00:30
Plonk (WP) Friday 5.00 pm - 11.00 pm
The Record Cafe Friday: 11:00 - 23:00
Rumshackalack Friday: 10:00 - 01:00
The Silver Fox (WS) Fri: 11:00 AM – 1:00 AM
The Commercial Inn no info available
"Come on guys, it doesn't take much to put your opening hours on your Facebook page." Doesn't sound much like a fit of pique to me. More like helpful advice with a tinge of disappointment and maybe a soupçon of exasperation.
This from their Facebook page last Thursday at 16:32. It’s already Pint O’Clock, you know it, we know it - see you down here! In fact, they seem to post on Facebook most days soon after opening, though they're less active on Twitter.
I've now found their website, which they haven't linked to from FB but there's a photo of a board with it on (weird) - https://www.boarandfable.com/ and this shows their opening times! They seem like nice guys (or is it just one guy?), with a lovely pub and superb beers, and no doubt they have good reasons for not opening until 4pm on Fridays (like, it's a long time until 1am).
No doubt Rob Hunter will go back one day and write a review.
Avoiding the point again!
You can huff and puff as much as you like but you’ll never convince me that it’s acceptable to moan about a pub over the actions of third parties. It’s an odd belief to hold but in a country with daft anti-vaxxers and tin-foil hat wearing loonies demonstrating about 5G I suppose it’s only to be expected.
I respect your right to stick to your guns, but I don't accept your categorisation of Rob Hunter's review as "drivel", a "whinge", a "fit of pique" or a "moan". I see it as a reasonable reaction to a situation where available information suggested the pub would be open. This view appears to have gained some support from others who have posted on this thread, while you remain unconvinced.
I have many years of experience in delivering customer service, even more years as a customer, and now more than 11 years of writing reviews on this site. I gave careful thought to this subject even before you raised your objection to the review on the Boar & Fable page. In my post @6 above I wrote "As a provider of a service, it seems strange to allow false information about that service to remain available to potential customers. Better, surely, to be prepared and keep your customers happy, rather than saying sorry when you don't really mean it." If you disagree with this, please say why - don't try to falsely equate my views with those of "daft anti-vaxxers and tin-foil hat wearing loonies demonstrating about 5G".
This has been fun, especially the bit about anti-vaxxers, but no doubt others are getting a little tired of it by now. Perhaps we could continue over a beer or two? :glass:
Get out and have a pint, :drinkup: It's no big deal either side of the argument. :cheers:
I think the lesson here is make sure there's a Wetherspoons nearby...