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16-06-2017, 11:16
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Boak and Bailey recently posted a story from Bailey’s mum about how one pub went about turning casuals into regulars (http://boakandbailey.com/2017/05/turning-casuals-regulars/):

The second time we went into The Cobblestones the landlady came over and said, ‘Right, if you’re going to be coming in regularly, I ought to know your names.’Now, my response was that I wouldn’t be too keen on that approach, and RedNev’s comment further down was in agreement.

Depending on the circumstances, I find this kind of thing can come across as prying and over-familiar
— Pub Curmudgeon 🍻 (@oldmudgie) 26 May 2017 (https://twitter.com/oldmudgie/status/868007225977131008)
But that doesn’t mean that I’m being antisocial. People are very different – some are naturally gregarious, others more reserved, and what comes across as a friendly welcome to one may seem intrusive to another. I’d be the first to admit I’m not the person who leads the conga line, but that doesn’t mean I can’t be open and sociable in the right context.
I have written before about how one of the great glories of pubs is that, by and large, you can choose to what extent you interact with others (http://pubcurmudgeon.blogspot.co.uk/2016/04/a-place-where-no-one-knows-your-name.html) and, if you prefer to, you will be left alone to mind your own business. For many people of a quieter disposition, the very act of going to the pub acts as a social outlet (http://pubcurmudgeon.blogspot.co.uk/2016/10/getting-out-of-house.html) even if they don’t get drawn into a session of lively banter.
There is an art to conversation that can draw people out without needing to put them on the spot or expecting them to reveal anything they don’t feel comfortable with. Very often it starts with that old cliché, talking about the weather. I choose what I divulge to others, and at what pace. Some may regard it as showing an interest, but to my mind being quizzed as to “What’s your name? Where do you come from? What are you doing here? How did you get here?” is a sure-fire recipe for ensuring I don’t go back.


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