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02-07-2014, 09:43
Visit the Tandleman's Beer Blog site (http://tandlemanbeerblog.blogspot.com/2014/07/more-sharp-practice.html)
Sometimes pubs just don't help themselves do they.? Fast on the heels of my previous post about warm glasses, I was out in Manchester with E and two friends discussing the finer points about next week's Munich trip. (Seems we'll drink some beer in beer kellers assuming the right weather).
We started off in Pie and Ale where the beer though excellently kept, wasn't to our taste on that occasion. No issue with that - it's just the luck of the draw. We had no plan,so adopted the simple expedient of going to the nearest good pub, in this case a bar. Five handpumps in front of us and three turned round. The verycharming barmaid explained that nobody present knew how to change a cask, so if we came back in an hour, we'd have a full choice. This at six o'clock on a Friday evening. Really? We didn't fancy the strong beers on offer, so took her advice and returned later where a full array of beers sorted us out. But it isn't that good is it?
In the meantime we went to a much lauded craft ale bar. The cask beers were to our liking. I chose a pint of one and E a half of a different one. I saw some jiggery pokery going on under the bar however. I tiptoed higher and saw at once what was occurring. E's half had been poured to within a inch of the top from a full glass on the driptray and was being "brightened" by a a sparkler. The beer was warm and flat. I mentioned his sleight of hand to the barman. He said "I'd just poured the pint by mistake and didn't want to waste it." I said that it meant my wife had a poor drink because of it and was therefore paying for his mistake. He shrugged but didn't offer to replace it. I didn't want a fuss so said no more. You don't come to the pub for a confrontation as I've said before.E was unimpressed.
In the first case, not ensuring that staff know how to change beers is amateurish. In the second, it is just bad practice. You don't make the customers pay for staff mistakes and if unwise enough to get caught doing so, you should apologise and sort it out.
I must be getting soft in my old age by not naming names, but maybe I can be persuaded if readers deem it essential. There are clues in the text though.
More... (http://tandlemanbeerblog.blogspot.com/2014/07/more-sharp-practice.html)
Sometimes pubs just don't help themselves do they.? Fast on the heels of my previous post about warm glasses, I was out in Manchester with E and two friends discussing the finer points about next week's Munich trip. (Seems we'll drink some beer in beer kellers assuming the right weather).
We started off in Pie and Ale where the beer though excellently kept, wasn't to our taste on that occasion. No issue with that - it's just the luck of the draw. We had no plan,so adopted the simple expedient of going to the nearest good pub, in this case a bar. Five handpumps in front of us and three turned round. The verycharming barmaid explained that nobody present knew how to change a cask, so if we came back in an hour, we'd have a full choice. This at six o'clock on a Friday evening. Really? We didn't fancy the strong beers on offer, so took her advice and returned later where a full array of beers sorted us out. But it isn't that good is it?
In the meantime we went to a much lauded craft ale bar. The cask beers were to our liking. I chose a pint of one and E a half of a different one. I saw some jiggery pokery going on under the bar however. I tiptoed higher and saw at once what was occurring. E's half had been poured to within a inch of the top from a full glass on the driptray and was being "brightened" by a a sparkler. The beer was warm and flat. I mentioned his sleight of hand to the barman. He said "I'd just poured the pint by mistake and didn't want to waste it." I said that it meant my wife had a poor drink because of it and was therefore paying for his mistake. He shrugged but didn't offer to replace it. I didn't want a fuss so said no more. You don't come to the pub for a confrontation as I've said before.E was unimpressed.
In the first case, not ensuring that staff know how to change beers is amateurish. In the second, it is just bad practice. You don't make the customers pay for staff mistakes and if unwise enough to get caught doing so, you should apologise and sort it out.
I must be getting soft in my old age by not naming names, but maybe I can be persuaded if readers deem it essential. There are clues in the text though.
More... (http://tandlemanbeerblog.blogspot.com/2014/07/more-sharp-practice.html)